Skype for Business - SfB (formerly Microsoft Lync)
: Use your VUNetID@vanderbilt.edu as USER ID.
Your Vanderbilt email address is your sign-in name. The password is your e-password.
Computer Support
CONFERENCING
NOTE: LYNC / Skype for Business: Use your VUNetID@vanderbilt.edu as USERNAME.
Skype for Business - SfB (Phone) (formerly Microsoft Lync)
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Installation and Settings
— Adjusting Settings
— Creating and using Contact Groups [PDF]
— Where to get SfB if you didn’t install it with Office
— Logging into SfB [PDF]
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Meeting and Conferencing
— Start a Skype for Business conference call
— Record and play back a Skype for Business meeting
— How to record a meeting - Lync 2010 (NOTE: we cannot record conversations, only scheduled meetings)
— Set up a SfB class or meeting in Outlook Windows/Mac
— Joining a SfB meeting from Windows/Mac
— Make and receive calls using SfB
— Mac issues [PDF]
— Share your screen in SfB
— Windows Conferencing Features [PDF]
— Windows Meeting Features [PDF]
— Macintosh Conferencing Features [PDF]
— Macintosh Meeting Features [PDF]
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Running a Webinar in Skype for Business
— Creating a Webinar in Skype for Business [PDF]
— Configuring a Webinar in Skype for Business [PDF]
— Showing Content in a Webinar in Skype for Business [PDF]
— Recording your Webinar in Skype for Business [PDF]
— How does Invitee Join your Webinar in Skype for Business [PDF]
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Polycom CX600 (Phone)
— Polycom CX600 User Manual [PDF]
— Polycom CX600 Telephone Cheat Sheet
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Voicemail
— Creating Voicemail Greetings
— How to setup Voice Mail on your Polycom CX600 Telephone
— Where does Voicemail Go? -
How to listen to Voice Mail on a different Telephone
To listen to your voice mail messages on a phone other than the phone on your desk or your lync based computer you will do the following:
— Dial your phone number and let it ring.
— When it answers press*
— Type in your PIN and press#
— Press0when she starts to talk, this gets her attention. Press0again to enter keypad input
— Press1to start listening to your messages.
— To delete a message press7
— To advance to the next message press#
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Video tutorials
— Lync 2010 Videos
— Lync 2013 Documentation
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Troubleshooting
— Checking your network connectivity
— Preventing and Fixing Audio Issues in conferencing systems
— How to select and test your audio device in a variety of conferencing systems
— Running Powerpoint in a window (Windows PCs) [PDF]
BlueJeans Video Conferencing
- Test your audio in BlueJeans (talk to Jean)
- Link Directly to BlueJeans
- BlueJeans Video Conferencing [PDF]
- For faculty/staff with accounts (not all have access)
- How to share your desktop [PDF]
- How to set up a meeting invitation [PDF]
NETWORKING
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Browsers and Internet
— Retrieve Your Browser Specifications & IP Address
— Web Browser Setting Recommendations - Internet Explorer
— Clearing Your Browser’s Cache: Internet Explorer
— Clearing Your Browser’s Cache: Google Chrome
— Clearing Your Browser’s Cache: Microsoft Edge
— Clearing Your Browser’s Cache: Firefox
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Remote Desktop
— How to Remote Into your Desktop Computer (Windows)
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WiFi
— How to setup WiFi at VUSN
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VPN - How to install and use the VPN SSL application
— Windows (Pulse Secure)
— Mac OS X (Pulse Secure)
— Mobile Devices: iPhone/iPad/Android
SECURITY
Windows
Mac
SETTINGS
Windows
- How to map a drive (Windows 10)
- How to flush your browser cache: Chrome | Firefox | Microsoft Edge | Internet Explorer
- How set your audio in windows
- How to show file extensions on file names [PDF]
Mac
- Show or hide filename extensions MacOS Sierra
- Migrating from Windows OS to Mac OS
- Move your Mac content to a new Mac
- Move your data from a Windows PC to a Mac
SOFTWARE
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Macintosh
— System Requirements for using Windows 10 on your Mac with Boot Camp
— How to install Windows using Boot Camp [Video]
— How to install Windows using Boot Camp -
Microsoft Office
— Saving Office 2016 or newer files to earlier versions - Microsoft PowerPoint View all PowerPoint knowledge base articles
- Software Store for Students, Faculty & Staff (Vanderbilt Microsoft Campus Agreement)
PDF DIGITAL SIGNATURES
