Voicemail

Here is a new way to check your voicemail & change your voicemail greeting and out of office greeting.

The 2 ways of checking voicemail & changing your voicemail greeting and out of office greeting that many of us used, are no longer valid:

  • Calling into 615-875-9100
  • Going through Outlook

If you have the “See Voicemail Icons” icon, you do not need the update below. But if you do not have the icon, follow the instructions below.

In Skype for Business, Click on “Phone” tab, Click on “See Voicemail Options” icon.

This drop down gives you 3 options:

  1. Call Voicemail
  2. Change Greetings
  3. Set up Voicemail

Adjust your call answer rules here: Voicemail service has migrated settings to: https://aka.ms/vmsettings

 

Update for Skype for Business:

If you still have the error (triangle, in right lower corner) after completing this step; sign out and sign back in.

 

Now the “See Voicemail Options” icon has appeared.

 

Once you have updated SfB with the correct credentials, you can change your voicemail message/s and check voicemail here, at “See Voicemail Options”.

Click “See Voicemail Options” icon

This drop down gives you 3 options:

  1. Call Voicemail
  2. Change Greetings
  3. Set Up Voicemail

And you can adjust your call answer rules here:

Voicemail service has migrated settings to https://aka.ms/vmsettings, after signing in.

If you have any questions, please email or call Olivia Dorris at #615-875-5634.

 

in Skype for Business

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